Privacy Policy
UK Rishta Ltd Website: www.ukrishta.com Effective Date: 29 January 2026
Introduction
UK Rishta Ltd (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.ukrishta.com and our matchmaking services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
The data controller responsible for your personal data is:
UK Rishta Ltd Email: info@ukrishta.com Website: www.ukrishta.com
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
Full name
Date of birth
Gender
Contact details (email address, phone number, postal address)
Photographs
Employment and education details
Religious background and cultural preferences
Relationship preferences and expectations
Family details (where relevant to matchmaking)
Immigration status documentation
DBS (Disclosure and Barring Service) certificate
Information Collected Automatically
IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring website
Cookies and similar tracking technologies (see our Cookie Policy)
Information from Third Parties
Verification results from DBS checks
Immigration status verification
References or background check providers (where applicable)
How We Use Your Information
We use your personal data for the following purposes:
Purpose Legal Basis
To provide matchmaking services and introductions Performance of a contract
To verify your identity, DBS status, and immigration status, Legitimate interest (safety and fraud prevention)
To communicate with you about your account and services, Performance of a contract
To improve our website and services, Legitimate interest
To comply with legal obligations.
To send marketing communications (with your consent) Consent
To prevent fraud, abuse, and ensure platform safety, Legitimate interest
Sharing Your Information
We may share your personal data with:
Matched Individuals: Limited profile information shared with potential matches as part of our introduction service
Verification Providers: DBS checking services and identity verification partners
Service Providers: Payment processors, IT support, hosting providers
Legal Authorities: Where required by law or to protect our legal rights
We do not sell your personal data to third parties.
International Transfers
Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Active accounts: Data retained while you are a registered user
Inactive accounts: Data may be retained for up to 3 years after last activity
Financial records: Retained for 7 years for legal and tax purposes
DBS and verification records: Retained for the duration of your membership plus 1 year
You may request deletion of your data at any time (see Section 8).
Your Rights
Under UK GDPR, you have the following rights:
Right Description
Access Request a copy of the personal data we hold about you
Rectification Request correction of inaccurate or incomplete data
Erasure Request deletion of your data (“right to be forgotten”)
Restriction Request: limitation of processing in certain circumstances
Data Portability Request transfer of your data to another provider
Objection to processing based on legitimate interests or direct marketing
Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@ukrishta.com.
We will respond to your request within one month of receipt.
Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
Secure servers and encrypted data transmission (SSL/TLS)
Access controls and authentication
Regular security assessments
Staff training on data protection
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
Cookies
We use cookies and similar technologies on our website. For full details, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us:
UK Rishta Ltd Email: info@ukrishta.com Website: www.ukrishta.com
Complaints
If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk Phone: 0303 123 1113