Our Publice Proctection Policy

A Message from the Head of Vetting

“At UK Rishta, we believe that everyone deserves the opportunity to find love — but not at the expense of their safety. Our Public Protection Department exists for one reason: to ensure that every person on our platform is exactly who they say they are.

In an age of AI deception, romance scams, and fake profiles, we refuse to compromise. We vet every single member.

We verify every identity. We protect every user.

Our vetting standards are modelled on those used by UK police forces, including the College of Policing and West Midlands Police. We believe that if these standards are good enough to protect the public through policing, they are good enough to protect people seeking love.

This is not just a policy. This is our promise.”

Tanya Singh
Head of Vetting & Public Protection
UK Rishta

1. WHO WE ARE

UK Rishta is a verified matchmaking platform dedicated to helping individuals find genuine, long-term relationships leading to marriage. Unlike traditional dating apps, we do not rely solely on algorithms. We combine human expertise with rigorous verification to create a safe, trusted environment for meaningful connections.

Our platform serves members based in the United Kingdom only, ensuring we can fully verify each applicant through official UK documentation and background checks.

Our Core Values

  • Honesty — We operate with full transparency

  • Integrity — We do what is right, even when no one is watching

  • Family — We treat every member as if they were our own

2. THE PUBLIC PROTECTION DEPARTMENT

The Public Protection Department is the backbone of Urishita’s commitment to safety. Our department operates independently from the matchmaking team to ensure impartiality, thoroughness, and accountability.

Our Mission

To protect every member of UK Rishta — and the wider public — from fraud, deception, and harm by maintaining the highest standards of identity verification and background screening.

Our Responsibilities

  • Verifying the identity and background of every applicant

  • Conducting enhanced DBS (Disclosure and Barring Service) checks

  • Confirming immigration and residency status

  • Reviewing applications against our exclusion criteria

  • Continuously monitoring for fraudulent activity

  • Updating policies in line with emerging threats (including AI-generated content and deepfakes)

3. THE VETTING TEAM

Our Vetting Team consists of trained professionals who specialise in identity verification, background screening, and fraud detection.

What Makes Our Team Different

  • We work as a unified team, not as isolated individuals

  • Every application is reviewed by multiple team members

  • We cross-reference documentation against official databases

  • We stay updated on the latest scam tactics and AI deception techniques

Our Commitment

No profile is activated until it has been fully vetted and approved by the Public Protection Department.

4. HOW WE VET MEMBERS

Every applicant must complete the following verification process before their profile can be activated.

Step 1: Identity Verification

  • Valid UK Passport or UK Driving Licence

  • Proof of current UK address (utility bill, bank statement, or council tax bill dated within 3 months)

Step 2: Immigration & Residency Confirmation

  • For non-British citizens: Proof of visa status and right to remain in the UK

  • We verify all documentation against official records

Step 3: Enhanced DBS Check

  • All applicants must provide a DBS Certificate dated within 3 months

  • We review all disclosed information carefully

  • Certain offences will result in automatic exclusion (see Section 5)

Step 4: Profile Review

  • All profile information is reviewed for accuracy and authenticity

  • We reserve the right to request additional documentation or video verification

  • Profiles with inconsistencies or suspected AI-generated content will be rejected

Step 5: Activation

  • Once all checks are complete and approved, the member’s profile is activated

  • Members are notified via email and can begin their search for a genuine match

3. HATE CRIMES & DISCRIMINATORY OFFENCES

Any conviction, caution, or pending charge relating to:

  • Racially motivated offences

  • Religiously motivated offences

  • Homophobic, transphobic, or disability-related hate crimes

  • Any offence aggravated by hostility based on protected characteristics

  • Membership of or active support for proscribed hate groups or terrorist organisations

Why zero tolerance: UK Rishta serves a diverse community. Hatred and discrimination have no place on our platform.

MERIT-BASED REVIEW: ALL OTHER OFFENCES

For offences not falling within the three automatic disqualification categories above, the Public Protection Department will conduct a merit-based review. This means we assess each case individually, taking into account:

Factors We Consider

FactorWhat We Look At
Nature of the OffenceWhat was the offence? How serious was it? Was there a victim?
Time ElapsedHow long ago did the offence occur? Has sufficient time passed to demonstrate change?
Age at Time of OffenceWas the applicant a juvenile? Young adults may be viewed differently from mature adults.
Pattern of BehaviourIs this a one-off incident or part of a repeated pattern? Multiple offences raise greater concerns.
CircumstancesWhat were the circumstances surrounding the offence? Were there mitigating factors?
Sentence & OutcomeWhat was the court’s judgement? Was it a caution, fine, community service, or custodial sentence?
Evidence of RehabilitationHas the applicant demonstrated genuine change? Are there references, courses completed, or community contributions?
Character AssessmentWhat do references say? What is the applicant’s current lifestyle and behaviour?
Honesty & DisclosureDid the applicant voluntarily disclose the offence? Failure to disclose is treated very seriously.
Risk to MembersUltimately: does this person pose any risk to the safety and well-being of our members?

Examples of Offences Subject to Merit-Based Review

  • Theft or shoplifting

  • Criminal damage

  • Drug possession (personal use)

  • Driving offences (not involving injury)

  • Public order offences

  • Minor fraud or dishonesty (not romance scams)

  • Historic offences from many years ago